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Netcare Vacancies 2023 || Netcare Indeed Jobs In Roodepoort, Gauteng

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Netcare Vacancies 2023 || Netcare Indeed Jobs In Roodepoort, Gauteng:- Hello friends, welcome to our job portal. We are sharing some information with you about Netcare Vacancies. Netcare Department/Company has released Receptionist – Dental Assistant Jobs in Gauteng. By the way, Netcare always publishes good jobs for you, and we convey those Netcare jobs to you with the help of the Netcare Careers Portal. We post current jobs like Indeed Jobs for you. You can also see this about Netcare Jobs Near Me because at any location you want to see employment, whether Roodepoort, Gauteng jobs, or any city/state in South Africa, I will also get information about them.

Gauteng Jobs Seekers, Here we have provided the Netcare Vacancies Job Description, and a Netcare Receptionist – Dental Assistant Vacancies online link, so candidates can apply at Netcare official website. You Can Bookmark Our Job Portal For South Africa Government Vacancies, Netcare Job Vacancies, And Za Government Jobs.

Netcare Receptionist – Dental Assistant Jobs Details Here:

Department Name ⇒ Netcare

Position Name ⇒ Receptionist – Dental Assistant

Job Location ⇒ Roodepoort, Gauteng

Official Website ⇒


Netcare Receptionist – Dental Assistant Job Description:

Role summary
The Receptionist – Dental Assistant is responsible for answering phones, patient scheduling and registration,
patient files and the casualty patient waiting area and assisting the Dentists in various capacities ranging from
clinical assistance, dental-related administration as well as patient interaction across a wide spectrum.
Key work output and accountabilities
Reception management
 Ensure accuracy (quality and integrity) of information, whether existing or new, on the patient file and
billing system
 Ensure professional and friendly customer service at all times
 Accountable for accurate document completion (admission & discharge)
 Deal with all customer complaints, and if not resolved, refer it to the Customer Care Team Leader
 Accountable for all banking/cash up processes as per Standard Operating Procedure
 Patient management and administration
Switchboard and telephone management
 Deal with telephonic enquiries and queries
 Answer extension within 3 rings, by identifying the company and yourself in a friendly and professional
 Accurately record messages in the appropriate message book and ensure that the messages are delivered
 Transfer all calls immediately and correctly
 Ensure booking is made with patient’s preference of practitioner, date and time
Closing date: 18.11.2023
Patient management and administration
 Greet the patient in a friendly and professional manner while making eye contact
 Determine file number and ensure correct file is drawn
 Ensure compliance to admission process as per Standard Operating Procedure
 Verify and confirm the file for accuracy and completeness and update if necessary
 Ensure that file and system information are always aligned and correct with the most recent information as
per Standard Operating Procedure
 Print an MCR and ensure the correct practitioner has been selected
 Inform the patient of any outstanding balances or levies
 Validate the patient details on the applicable switch application and inform the patient if verification was
not successful
 Request the patient to be seated and place the file in the designated practitioner area
 Monitor patient waiting times and keep patient informed
 Ensure that the patient is correctly billed after the visit
 Ensure that accounts are switched for all Medical Aid patients and that all outstanding monies are collected
at the time of visit
 Ensure compliance to the Standard Operating procedures relating to admission, billing and cash up
Risk Management
 Ensure compliance to Company Policies & Procedures
 Adhere to the CSA (controlled self-assessment) audit standards
 Comply to all audit requirements
Handling of emergencies
 Refer patients to nursing station immediately
 Assist in transporting the patient to the nursing station if necessary
 Ensure that the patient is handed over to a nurse or practitioner
 Follow up on patient details once patient has been stabilised as per the Standard Operating Procedures
Setting up appointments for patients with specialists
 Receive request from practitioner
 Act on request
 Record details of appointment
 Confirm appointment with patient and practitioner
 Liaise with medical schemes and patients regarding available limits and patient liable amounts pertaining to
Repeat script request
 Obtain the patient details
 Obtain the patients file
 Hand note and file to practitioner
People management
 Participate in monthly meetings to discuss issues and give feedback
 Compliance to uniform policy
 Ensure communication to the line manager should the staff member be absent/late for work for whatever
General tasks
 Ensure a smooth work flow between departments at all times
 Maintain and manage stationary stock levels
 Perform any reasonable task as instructed by the immediate supervisor
Equipment maintenance
 Sterilise all Instruments, according to protocol, ensuring infection control standards are maintained
 Oil and clean handpieces 3 x daily, according to protocol
 Oil and clean electric handpieces after each patient
 Fill, empty and clean developer and mixer bottles
 Ensure Chemistry is discarded as per Medical Waste Protocol
 Clean and autoclave instruments
 Ensure daily cleaning of the autoclave
 Load and unload autoclave
 Clean and reprocess equipment or instrumentation
 Identify problems with equipment/instruments and advise applicable person to arrange for timeous
repairs/acquisition thereof
Central assistance
 Assist the Dentist with passing correct instruments and materials/consumables used on patients on request
timeously and accurately
Skills profile
 Grade 12
 Dental Qualification essential
 Must be registered at HPCSA as Dental Assistant
Work experience
 2 – 3 years Dental experience
 SAP experience
 ME + experience
 Computer proficiency in relevant packages (Microsoft Office).
 Knowledge of medical aids

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