Netcare Vacancies 2023 || Netcare Indeed Jobs In Roodepoort, Gauteng
Netcare Vacancies 2023 || Netcare Indeed Jobs In Roodepoort, Gauteng:- Hello friends, welcome to our job portal. We are sharing some information with you about Netcare Vacancies. Netcare Department/Company has released Receptionist – Dental Assistant Jobs in Gauteng. By the way, Netcare always publishes good jobs for you, and we convey those Netcare jobs to you with the help of the Netcare Careers Portal. We post current jobs like Indeed Jobs for you. You can also see this about Netcare Jobs Near Me because at any location you want to see employment, whether Roodepoort, Gauteng jobs, or any city/state in South Africa, I will also get information about them.
Gauteng Jobs Seekers, Here we have provided the Netcare Vacancies Job Description, and a Netcare Receptionist – Dental Assistant Vacancies online link, so candidates can apply at Netcare official website. You Can Bookmark Our Job Portal For South Africa Government Vacancies, Netcare Job Vacancies, And Za Government Jobs.
Netcare Receptionist – Dental Assistant Jobs Details Here:
Department Name ⇒ Netcare
Position Name ⇒ Receptionist – Dental Assistant
Job Location ⇒ Roodepoort, Gauteng
Official Website ⇒ https://www.netcare.co.za/
Netcare Receptionist – Dental Assistant Job Description:
Role summary
The Receptionist – Dental Assistant is responsible for answering phones, patient scheduling and registration,
patient files and the casualty patient waiting area and assisting the Dentists in various capacities ranging from
clinical assistance, dental-related administration as well as patient interaction across a wide spectrum.
Key work output and accountabilities
Reception management
Ensure accuracy (quality and integrity) of information, whether existing or new, on the patient file and
billing system
Ensure professional and friendly customer service at all times
Accountable for accurate document completion (admission & discharge)
Deal with all customer complaints, and if not resolved, refer it to the Customer Care Team Leader
Accountable for all banking/cash up processes as per Standard Operating Procedure
Patient management and administration
Switchboard and telephone management
Deal with telephonic enquiries and queries
Answer extension within 3 rings, by identifying the company and yourself in a friendly and professional
manner
Accurately record messages in the appropriate message book and ensure that the messages are delivered
Transfer all calls immediately and correctly
Ensure booking is made with patient’s preference of practitioner, date and time
Closing date: 18.11.2023
Patient management and administration
Greet the patient in a friendly and professional manner while making eye contact
Determine file number and ensure correct file is drawn
Ensure compliance to admission process as per Standard Operating Procedure
Verify and confirm the file for accuracy and completeness and update if necessary
Ensure that file and system information are always aligned and correct with the most recent information as
per Standard Operating Procedure
Print an MCR and ensure the correct practitioner has been selected
Inform the patient of any outstanding balances or levies
Validate the patient details on the applicable switch application and inform the patient if verification was
not successful
Request the patient to be seated and place the file in the designated practitioner area
Monitor patient waiting times and keep patient informed
Ensure that the patient is correctly billed after the visit
Ensure that accounts are switched for all Medical Aid patients and that all outstanding monies are collected
at the time of visit
Ensure compliance to the Standard Operating procedures relating to admission, billing and cash up
Risk Management
Ensure compliance to Company Policies & Procedures
Adhere to the CSA (controlled self-assessment) audit standards
Comply to all audit requirements
Handling of emergencies
Refer patients to nursing station immediately
Assist in transporting the patient to the nursing station if necessary
Ensure that the patient is handed over to a nurse or practitioner
Follow up on patient details once patient has been stabilised as per the Standard Operating Procedures
Setting up appointments for patients with specialists
Receive request from practitioner
Act on request
Record details of appointment
Confirm appointment with patient and practitioner
Liaise with medical schemes and patients regarding available limits and patient liable amounts pertaining to
treatment
Repeat script request
Obtain the patient details
Obtain the patients file
Hand note and file to practitioner
People management
Participate in monthly meetings to discuss issues and give feedback
Compliance to uniform policy
Ensure communication to the line manager should the staff member be absent/late for work for whatever
reason
General tasks
Ensure a smooth work flow between departments at all times
Maintain and manage stationary stock levels
Perform any reasonable task as instructed by the immediate supervisor
Equipment maintenance
Sterilise all Instruments, according to protocol, ensuring infection control standards are maintained
Oil and clean handpieces 3 x daily, according to protocol
Oil and clean electric handpieces after each patient
Fill, empty and clean developer and mixer bottles
Ensure Chemistry is discarded as per Medical Waste Protocol
Clean and autoclave instruments
Ensure daily cleaning of the autoclave
Load and unload autoclave
Clean and reprocess equipment or instrumentation
Identify problems with equipment/instruments and advise applicable person to arrange for timeous
repairs/acquisition thereof
Central assistance
Assist the Dentist with passing correct instruments and materials/consumables used on patients on request
timeously and accurately
Skills profile
Education
Grade 12
Dental Qualification essential
Must be registered at HPCSA as Dental Assistant
Work experience
2 – 3 years Dental experience
SAP experience
ME + experience
Knowledge
Computer proficiency in relevant packages (Microsoft Office).
Knowledge of medical aids
